I got the same notice. The increase to my bill is â‚¬4.73 per month which is massive I think. Here it is:
At UPC, we want our customers to have nothing but the best and with our Fibre Power network we are in a unique position to deliver on this promise. Over the past 12 months we have continued to invest in enhancing and improving our products and services so as to provide you with the best Digital TV, Broadband and Home Phone services in Ireland.
In the last year we have:
_tick Increased our Broadband Speed:
From June we increased our Broadband speeds, enabling us to continue to offer the best Broadband in Ireland.
_tick Launched On Demand TV:
From May we launched our On Demand TV service with over 1,300 hours of the best TV series, movies at the touch of a button and the RTE Player and 3player on your TV. For more information on this exciting service and to find out when it will be available in your area go to www.upc.ie.
_tick Made improvements to our Digital TV service:
We have improved our channel line-up by adding even more channels including; RTE Two HD, RTE One +1, ITV2, ITV3, ITV4, Oireachtas TV.
_tick Introduced a Remote Record app:
This allows you to set recordings for your Digital+ service via the internet or a smart phone. To find out more visit www.upc.ie/remoterecord.
Unfortunately, due to factors outside of our control our costs have increased over the past year. As a result we have to make some changes to the price of your UPC services which will come into effect from your next bill in August 2012.
I replied telling them that we have not actually received the On Demand service and they can shove their Oireachtas TV up their ass!
This is the 3rd or 4th bill increase we have gotten over the last couple of years, we are paying â‚¬10 more per month now than at the beginning. I'm going to look into other tv/broadband options.